The Ayala Malls conducted a seminar on “Understanding and Caring for Persons with Disabilities” last 22 November 2012 at the Cinema 4, Glorietta 4, Ayala Center, Makati City, as part of its initiative to improve its customer service, under its "U First Policy".
Various speakers coming from the different disability groups including Ms. Carmen Zubiaga, the Executive Director of the National Council on Disability Affairs (NCDA) were invited. More than 100 participants composed of Mall Managers, Supervisors, Marketing Heads and Security Personnel from the different Ayala Malls around the country attended the seminar. ASP Executive Director Ranil Sorongon took the opportunity to network with the officers of the Ayala Malls in Angeles, Pampanga, Cebu City and Davao City for a possible partnership in the coming celebration of the 2013 National Autism Consciousness Week.
ASP Chair Emeritus Dang Koe gave talk on “Understanding Customers with Autism” using some pictures of the Ayala center in Makati City. Her audience was captivated with our Chairman Emeritus' usual emotional delivery. Participants approached Koe and Sorongon to ask questions and inquire about Autism Society Philippines after the lecture.
Koe also asked the participants to support the 1Pangako Advocacy campaign of ASP by pledging not to use the word autistic to ridicule, mock or vilify persons with autism but instead support the realization of the rights of persons with disabilities.
The sector of persons with disabilities would like to thank Ayala Malls through Arch. Nomel Asuncion for giving the sector an opportunity to educate the personnel of Ayala to further improve their understanding and services for persons with disabilities.
ASP would welcome requests from any organization to talk about autism. Interested parties may call 926 6941, 929 8447 or may email at email@example.com.