The Autism Society Philippines (ASP) conducted two workplace sensitivity trainings for the Japanese casual dining chain Dohtonbori Philippines in September 2024, at the company’s headquarters in Pasig and at its SM North EDSA branch. A total of 30 crew members, fondly called “buddies,” joined the sessions alongside the HR team.
These trainings were designed as practical workshops, simulating real-life customer situations and everyday restaurant interactions. The Dohtonbori crew welcomed the coaching from ASP Autism Works Country Manager Mona Magno-Veluz, knowing it would equip them to support their teammate on the spectrum better and, more importantly, strengthen their culture of looking out for one another.
This is another milestone in ASP’s long-standing partnership with Dohtonbori Philippines, which began in 2017. From the beginning, the brand has opened its doors to Filipinos with autism, creating jobs in a fast-paced industry where teamwork and service matter most.
In a customer-facing industry, sensitivity training ensures that employees on the spectrum are supported. Co-workers are trained to understand autism and respond with compassion — from recognizing sensory sensitivities to giving clear instructions. This improves morale, strengthens team bonds, and reinforces a service culture that customers can feel.
Businesses that embrace disability inclusive hiring gain employees who are loyal, detail-oriented, and capable of excelling. When a restaurant like Dohtonbori demonstrates a genuine commitment to diversity, it earns trust and goodwill, not only from families who live with autism but from the broader public who value companies with heart.
The journey toward inclusive employment is not one a business should take alone. Success comes from partnering with the right organizations — those who understand both the lived realities of autism and the operational needs of companies. The Autism Society Philippines has been that bridge for countless partners, from retail to food service to technology.
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