The Autism Society Philippines (ASP) is a national, non-profit organization dedicated to the well-being of persons on the autism spectrum disorder. We envision a society where Filipinos on the spectrum become the best of their potentials -- self-reliant, independent, productive, socially-accepted citizens of an Autism-OK Philippines.
Showing posts with label travel. Show all posts
Showing posts with label travel. Show all posts

04 February 2015

ASP in a Demonstration Workshop for PWD’s who Travel

The Autism Society Philippines and other disability groups were gathered together by the National Council on Disability Affairs to share their views in a three-day Demonstration-Workshop on “Handling Persons with Disabilities (PWD) who Travel” last January 20-22 at Cebu Pacific Building, NAIA Road, Pasay City.

Ms. Gina Bermudo, the speaker of the Demontration Workshop

It has been observed that the number of Persons with Disability (PWD) who travel by air for both domestic and international sector have tremendously increased. They travel to seek medical attention, attend seminars, conventions, or recreational purposes. Whatever their reasons are, their desire to travel should be met with encouragement and support. In order to have a meaningful travel experience, their needs have to be taken cared off collectively by the PWDs themselves, their families and travel service providers such as the airline industry.

To properly address the PWDs travel needs, the National Council on Disability Affairs, spearheaded by Mr. Randy C. CalseƱa, teamed up with Cebu Pacific Air in conducting the first Demonstration-Workshop attended by 60 Cebu Pacific and Tiger Air employees from different departments.

Ms. Carmen-Zubiaga, NCDA Acting Executive Director, gave her Disability Perspectives on concepts, models and legal bases sensitivity to PWDs during phone and transaction queries while other speakers shared their input in understanding different disabilities such as: Persons with Psychosocial disabilities, Physical Impairment, Deaf and Hard of hearing, Intellectual Disabilities focusing on Persons with Autism, and Visual Impairment.

Gina Luna-Bermudo, member of the Autism Society Philippines Board of Trustee, was among the resource speakers. As a flight attendant for 17 years and a mother of two frequent fliers diagnosed with ASD, Gina shared her experiences and knowledge in both areas: as a service provider and as a mother of travelers with special needs.

The Demonstration-Workshop served as an eye opener not only for the attendees but for the resource speakers as well. The collaboration of NCDA, Airline Industries, and the different disability groups for the benefit of travellers with special needs will definitely make each flight not only a trip that bring passengers to their final destinations but also a learning experience worth remembering.

About the contributor: ASP Trustee Gina Luna Bermudo is a former international flight attendant and is a frequent resource person for airlines to improve service for passengers with autism. She graduated from Ateneo de Manila University with a Bachelor of Science Degree in Mathematics, major in Computer Science and is currently taking her Masters Degree in Special Education at the University of the Philippines, Diliman, Quezon City.

02 February 2015

Autism Angels Take Flight

In celebration of the Philippine National Autism Consciousness Week (NACW), Autism Society Philippines Board of Trustee Gina Luna-Bermudo helped organized “Autism Angels Take Flight” – a project that aims to help improve the ability of Airport Ground Personnel and Airport Staff in understanding the needs of families traveling with a person with autism through a sensitivity training and to familiarize persons with autism and their families on the sights and sounds of an airport through a pre-flight rehearsal or airport familiarization tour.

The participants of the Autism Angels Take Flight

Taking a child with Autism on a plane ride requires a tedious process of preparation. Changes in routine, unfamiliar surroundings, hypersensitivity to noise, bright lights, and large crowd can be overwhelming for these children causing sensory overload that can trigger uncontrollable meltdowns. As a result, many families with children in the spectrum are hesitant about flying because they are not sure on how their children will react to different stimuli. The social encounters entwined in the numerous layers of traveling are too complex for a child with autism to deal with. The constant fear of eliciting a response from other travellers makes it more difficult for the members of the family to enjoy the journey.

To help desensitize these families and Persons with Autism to various sights and sounds at the airport that can prompt socially unacceptable behaviors, ASP partnered with Saudi Arabian Airlines (Saudia) thru the generosity of Station Supervisor Ramon de los Reyes, Customer Service Agent Cynthia David and other Saudia Ground Staff; MIAA Authority, and Bureau of Immigration to give the participants the opportunity to a pre-travel experience thru a simulated airport familiarization tour.

Fifteen Persons with Autism (PWA), mostly from Paranaque chapter, and their families were given the opportunity toe experience travel from departure to arrival. To make the event more realistic, each of the children was given a photocopy of a passport to present when needed. The simulation began at the check-in counters where a boarding pass was obtained with their printed names, destination and departure gates. This was followed by pretending to pay airport fees at the terminal fee booth; queuing at the immigration counter while their photocopied passports and other travel documents were marked with a departure stamp; going thru another security check by putting their bags in the x-ray machine, and finally observing the boarding procedure at the departure gate.

The close proximity to the parked aircraft allowed the participants a full view of the humungous Boeing 747-300 Saudi Arabian Aircraft parked at the tarmac. Visible from the cockpit were the Captain and the First Officer who gamely waved at the children while performing their pre-flight procedures.

While waiting for the aircraft to push back, Saudia surprised the participants by serving “Autistic Meals” specially prepared by the airline catering department for passengers with Autism. To end the Airport Familiarization Tour, Saudia Ground staffs distributed airline give-away kits containing backpacks, pens, baggage tags, and key chain to the PWAs as souvenirs.

It was a fun filled experience that will definitely leave an indelible mark in the minds of the PWAs and their families. The event also gave the Airline Industry, Government sectors concerned and other personnel the opportunity to observe, interact and deliver their services in a structured, learning environment. By understanding these growing communities of travelers, their needs can now be properly addressed giving them not only a safe trip but a happy trip for everyone.

About the contributor: ASP Trustee Gina Luna Bermudo is a former international flight attendant and is a frequent resource person for airlines to improve service for passengers with autism. She graduated from Ateneo de Manila University with a Bachelor of Science Degree in Mathematics, major in Computer Science and is currently taking her Masters Degree in Special Education at the University of the Philippines, Diliman, Quezon City.

19 February 2010

Happy trip, angels!

By Dang Uy Koe

A person with autism may keep on repeating phrases read from airports’ posters on bomb threat or hijacking; or he may resist passing through metal detectors or being frisked.

Several parent support groups (Autism Society Philippines, Down Syndrome Association of the Philippines and ADHD Society of the Philippines) are now collaborating with a local airline in making air travel friendlier to passengers with special needs. Policies on customer service are now being reviewed, aside from orienting managers and front liners.

One critical concern is dealing with security issue when traveling by plane. From the security personnel’s point of view, the behavior of a person or child with autism (PWA/CWA) may make them anxious.

Examples: an “echolalic” PWA may keep on repeating phrases read from airports’ posters on bomb threat or hijacking; he may resist passing through metal detectors or being frisked.

Tantrums are also magnified when confined inside a plane.

Left unexplained, behaviors like those mentioned above may delay their trip and cause anxiety. These are also the types of situations that can easily escalate into verbal and physical confrontations, and maybe even physical containment and restraint.

While we continue to advocate for an autism-friendly environment, everything begins at home.

Angel Talker Tiffany Tan helped us collate experiences from other parents to avoid painful misinterpretations of PWAs. Parents and companions of traveling PWAs may consider the following tips:

Plan travel in advance.

Call the airlines. Ask what you can do to help the security process go more smoothly for the PWA. If the trip has to be made suddenly, arrive extra early and explain what your CWA’s needs are.Your CWA may need special seating arrangement.

ASP National President Grace Adviento realized after her son’s first flight that it is better for them to be seated in the front row. Bored, her son Adrian moved about his seat and accidentally kicked the seat in front of him several times, which disturbed their co-passengers.

Other preferences – such as back of the aircraft, near the aisle, window or lavatory can be arranged during the time of ticketing or at least 48 hours in advance. However, seats along emergency exits cannot be given to those who may need assistance in times of emergency.

There are airlines that offer assistance program for a fee. The program offers personal assistance through the crucial security checkpoints: from check-in, through security and boarding, and through the destination airport.

Prepare your child.

Social stories. Make a social stories booklet to help prepare your child for a flight. Review the process with him. Do it over and over for at least two weeks.

The Manchester Airport (UK) developed the Airport Awareness program for children with autism. It is a practical guide that can be used for any airport experience. The guide is provided for free at Manchester Airport, but they have also placed the entire guide online for free, and printable.

The guide goes step by step from “ways to get to the airport” to “the journey of your suitcase.” It provides checklists such as “Did you see or hear? (“the walk-through metal detectors...the machines beeping”). It also has lots of pictures to accompany each section, and space to write down worries that the young traveler with autism may have.

Desensitization. If your CWA has not traveled on a plane before, or you are going from a new airport, or on a bigger/smaller plane, you may like to bring your CWA to the airport before your flight. This will help your child to understand what the airport is like, as well as allowing him to experience the journey to the airport before you go.

You can help desensitize the child by exposing him to the noise of airplanes, or helping him to get used to sitting down with a seat belt fastened. Some airlines/airports are able to organize tours around an aircraft or on a simulator to help people with disabilities.

As early as 2004, the Special Partners for Autism on Recreation, Knowledge and Socialization (SPARKS) was able to arrange a fieldtrip with the local airline. SPARKS family members were accommodated on the ground plane complete with orientation from the airlines personnel.

JR with his mom Tiffany and the airline crews

Carry and autism information kit. This can include:

• Basic handouts, like ASP brochures, containing basic information on autism. Make sure to carry enough copies to leave behind with the airport/airline security personnel you may encounter.

• Personalized handouts. ASP board trustee Gina Bermudo always carry with her “calling cards” that inform people “our son has autism”, a brief definition of autism, how their family is “doing their best to deal with it” and will appreciate understanding from the public. Aside from the security personnel, she immediately hands it to people who look or stare at them when either of her two sons with autism starts behaving differently.

Your personalized handout may also include a short description about your child, a photo and some short information. You may also want to include your contacts in case your child is lost.

Dad Glen Adviento shares: “We also wear t-shirts or buttons to let people around us know that someone in our family has autism. It has always resulted in a positive reaction from people instead of a negative one when our son would have tantrums, in the airport or no matter where we are.”

PWA Desly riding the plane

• Medical certificate indicating the child’s specific need for an appliance may help explain to a ground crew or flight attendant the specific need better.

ASP’s board trustee and Metro South Chapter President Evert Malapad’s daughter had to wear earphones to protect her from the noise of the plane. The flight attendant allowed her to keep the headset provided the music was turned off. They had a medical certificate signifying her need for the device due to her autism and sensory problems.

Bring you child's individualized baon

Each CWA has his own unique needs. Let us not assume the airlines can provide all of them. Better over-prepared than sorry.

• Communication boards or other aides.

• Object/s of interest. Some children with autism have the need for a special toy (a doll) or object (favorite book) to comfort them during a long trip.

• Carry-on appliance, such as ear muffs or ear plugs to help with sensory issues.

• Medication, if your child is under medication, be sure to bring it along the plane ride together with the doctor’s prescription. Some doctors, when necessary, may prescribe your child with something to help him calm down.

• Chewing gum or candy that may help ease pains on the ears during take-off and landing.

• Special diet, like gluten-free casein-free diet (or GFCF diet) popular among families dealing with autism, but which may not be offered by any airline.

• Additional food or snacks to pass the time.

• Depending on the CWA’s interests, maybe toys, video games, crayons, coloring book, Legos, PlayDough, DVD.

Putting on seat belts, locking our back doors, paying the life insurance are common sense options associated with everyday life. Taking extra precautions is also an everyday consideration that parents of CWA should also become accustomed to.

When traveling with our children with autism, taking the precautions, considering the needs of others, anticipating the possibilities. These can help make our family trips safer and more relaxing. Happy trip!

Source: Manila Bulletin February 14, 2010, 12:58pm

Autism Society Philippines conducts orientation on understanding autism to make community integration easier for Filipinos with autism. This includes handling customers with autism for commercial establishments like SM Malls, Robinsons Malls, Ayala Malls and Cebu Pacific Airlines. For details, visit www.autismsocietyph.org.

 
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